Frequently asked questions

11. What should I bring for a Bromo tour?

We recommend bringing:

• A warm jacket

• Comfortable walking shoes

• Gloves and a hat

• Personal medication

• Camera or smartphone

• Power bank

12. How cold does Mount Bromo get?

Temperatures at Mount Bromo can range from 5°C to 10°C (41°F to 50°F) during the early morning and may drop even lower during the dry season.

13. How can I make a booking?

You can book a tour through:

• WhatsApp

• Our website booking form

• Email

• Official social media channels

14. What payment methods do you accept?

We accept bank transfers and other payment methods as agreed during the booking process.

15. Do you offer refunds or rescheduling?

Yes. Refund and rescheduling policies are subject to our terms and conditions. Please contact our team for more information.

16. Is there a minimum number of participants required?

We welcome solo travelers, couples, families, and larger groups. There is no minimum participant requirement for private tours.

17. Do you provide tours for international travelers?

Yes. We serve both domestic and international travelers and can provide guides who speak Indonesian and English.

18. Why choose Bromo Sunset Exposure?

• Experienced and professional team

• Friendly and responsive customer service

• Flexible tour packages tailored to your needs

• High-quality photography and documentation

• Competitive pricing with no hidden fees

• Commitment to safe, memorable, and enjoyable travel experiences

19. How can I contact the Bromo Sunset Exposure team?

You can visit our Contact Us page or reach us via WhatsApp for the fastest response.

20. Can I request a customized itinerary?

Yes. We can create a tailor-made itinerary based on your travel duration, group size, pickup location, and photography requirements.

1. What is Bromo Sunset Exposure?

Bromo Sunset Exposure is a tour and photography service provider offering unforgettable experiences at Mount Bromo, including sunrise and sunset tours, professional photography services, and comfortable travel packages.

2. What tour packages do you offer?

We offer a variety of tour packages, including:

• Bromo Sunrise Tour

• Bromo Sunset Tour

• Bromo Milky Way Tour

• Bromo Photography Tour

• Bromo Private Tour

• Bromo – Tumpak Sewu – Ijen Combination Tour

3. Are your tours private or shared?

We offer both private and shared tours. You can choose a private tour for a more exclusive experience or a shared tour for a more budget-friendly option.

4. How much does a Bromo tour cost?

Tour prices vary depending on the package type, number of participants, pickup location, and additional services selected. Please contact us for a customized quote based on your needs.

5. Where are the available pickup locations?

We provide pickup services from:

• Malang

• Surabaya

• Batu

• Probolinggo

• Juanda International Airport

• Other locations upon request

6. Is the Bromo entrance fee included in the package?

Most of our tour packages include the entrance fee to Bromo Tengger Semeru National Park. Please check the package details for specific inclusions.

7. When is the best time to visit Mount Bromo?

The dry season (April to October) is generally considered the best time to visit, as the weather is usually clearer and offers better visibility.

8. Do tours operate during the rainy season?

Yes, our tours operate as long as weather and safety conditions permit. However, visibility and overall experience may be affected by weather conditions.

9. Can children and elderly travelers join the tour?

Absolutely. Many of our tour packages are suitable for families, children, and senior travelers. We will be happy to recommend the most comfortable itinerary based on your needs.

10. Do you provide professional photography services?

Yes. We offer professional photography services for personal trips, pre-wedding sessions, honeymoons, family vacations, and social media content creation.